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Support

Online Support


HOMEOWNER SUPPORT

  • User guides and brochures are available to download from the Homeowner Zone.
  • Please note that the warranty for all Honeywell products is with the supplier of the product. This is where you purchased the product, which may be the installer of the product if the product was supplied and fitted as part of any works carried out.

Installers support

  • Supporting information including wiring diagrams are available via the Professional Zone.
  • Support videos can also be seen here, or on our YouTube channel.
  • The Honeywell Wiring Guide App and Installer Assistant are also available on iTunes and the Play Store.



    Search for ‘Wiring Guide’ or ‘Installer Assistance’ to download.

BY EMAIL

If your enquiry is not urgent, click here to submit an enquiry.

INSTALLER PHONE NUMBERS

Contact our dedicated Technical support line on 0300 130 1299 and select Option 2. This line is often busy during peak periods. 
WE ARE MONITORING EMAILS SO PLEASE CONTACT US USING THE LINK ABOVE

HOMEOWNER PHONE NUMBERS

Contact our dedicated consumer support line on 0300 130 1299 and select Option 1. User guides and brochures are available to download from the Homeowner Zone.

ALL OUR TELEPHONE SERVICES ARE AVAILABLE FROM: Monday to Thursday 09.00–17.00 • Friday 09.00–16.00